iCan Employee Spotlight - Jason Kessler

Serving as iCan's Manager of Customer Retention for over five years now, Jason Kessler has played an integral role at iCan, wherein he has implemented superior customer service practices on a continual basis. A certified Healthcare Reform Specialist and licensed agent in a "mere" 35 states, Jason has been promoted from within the company many times over. And, fortunately for many of iCan's clients, it's often been Jason at the other end of patron phone calls and/or emails providing answers, information and quality assistance. To give you an idea of how Jason positively represents the iCan family, we have included just one of his many letters of commendation below from a pleased insurance prospect. Personally, Jason is happily engaged and looking forward to getting married and becoming a father someday in the near future.

Good Morning Jason,

Please pass this note to your supervisor. Jason you have been so helpful and caring; should I reconsider purchasing insurance I will definitely give you a call, and it will be because of your response to my emails. Not everyone has a niche for customer service, but you do. Your words in your emails are like a friendly voice. Jason, your customer service skills are outstanding, and you went above and beyond to help me and I really appreciate it. You made me feel as if you really cared about me. I wish you great health as well and the best of luck. Thank you very much for helping me and for being so concerned. Have a wonderful and blessed day!

Linda I. – Sugarland, TX